Discover
The Hotel
Standing on the seafront, the Universal Hotel Neptuno – Adults Only offers guests a magnificent experience and a trip filled with fun and magic in Playa de Palma. This prime location in a lively area with countless bars and clubs and the fabulous Megapark just a short distance away, also offers a wide range of gastronomic, water sports and entertainment options. It is the perfect destination for a memorable holiday on Mallorca, with easy access to the city centre and the rest of the island. What’s more, the Universal Hotel Neptuno - Adults Only offers a wide range of services and facilities to meet all your needs… We’ll see you there!
Our
Rooms
The rooms at the Universal Hotel Neptuno – Adults Only are perfect for adults like you. We may not know how your day will end, but we do know how it will start - relaxing in rooms offering all the services and facilities you need for your comfort. Enjoy a brand new rest and relaxation experience, unwinding in the impeccable contemporary design and comfort of the room of your choice.
Services and facilities
Get ready to enjoy a unique experience with our range of irresistible services such as fusion cuisine and cocktails, a bicycle garage, pool bar, outdoor pool and sun terrace, sports, a gym, entertainment, 24-hour reception, free internet, and indoor pool… and countless other surprises.
Transfers and excursions
Need to get from the airport to our hotel in Playa de Palma? At the Universal Hotel Neptuno - Adults Only we provide a convenient, fast and punctual transfer service. Ask for details! The transfer service is also available for trips to Mallorca’s best-known spots where you can enjoy excursions or explore places of interest
FAQs Universal Hotel Neptuno - Adults Only
Side sea view rooms offer partial sea views.
Standard rooms offer street view
(Max 230 Pax)
• 18 Room with sea view of 23 M² with a capacity of up to 2 guest(s).
• 12 Room with front sea view of 20 M² with a capacity of up to 2 guest(s).
• 2 Junior Suite of 40 M² with a capacity of up to 2 guest(s).
• 6 Junior suite with sea views of 45 M² with a capacity of up to 2 guest(s).
• 47 Standard room of 23 M² with a capacity of up to 2 guest(s).
• 26 Room with side sea view of 23 M² with a capacity of up to 2 guest(s).
• 3 Superior Side Sea View of 23 M² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
• Restaurant Joy Palace:
• International, Casual Dining
• Open 7/7.
• Closed from 30/10 to 25/04.
• Opening times:
• from 12:00 to 23:59.
• price range: $$
Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website
• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
- No special rates for residents
• Your check out date
• Desired check out time
• Reservation or accommodation number
• Phone number
• Email address
- Bed & Breakfast
Room upgrades are only possible at check-in upon request and upon payment of the difference in price.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Aparcamient9
• Calle de San Ramón Nonato, 12, Palma, España
Aparcamient9
Calle de San Ramón Nonato, 12, Palma, España
The distance is 3.1 km from the property
Directions
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Camí Fondo, 2, 07007 Palma, Illes Balears, España
• The distance is 10.0 km from the property
• Directions
Bike parking:
We have a bike parking area.
The breakfast is served in Bistro Restaurant.
We cannot serve breakfast in room.
We do not offer an early check-in.
•Swimming pool:
- Outdoor
- Smoking allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open from 26/04 to 27/10
- Non-heated
- Age limit: from 16 years
- Size: L:20 M, W:10 M and D:2 M
- Access is free for our guests
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
• Price per adult: 15 EUR
Breakfast is included in your rate.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Hotel awards and certifications
Wolfgang Oberndorfer Manager - Universal Hotel NeptunoDiscover and enjoy Playa de Palma at the Universal Hotel Neptuno. Our great team is looking forward to welcoming you back and we put our experiences at your disposal to make your holiday an unforgettable memory. We are waiting for you!
