Services and facilitiesUniversal Hotel Neptuno
At the Universal Hotel Neptuno we guarantee you a matchless holiday experience thanks to our 4* service and full range of facilities. Live each moment intensely, enjoy every single minute and all just a few steps away from the sea. Discover everything the Universal Hotel Neptuno has to offer you!
Swimming pools and solarium
Indulge in some well-deserved rest and relaxation with a cooling dip at the hottest times of the year. Our outdoor pool offers a great experience that you can enjoy each day. You can also unwind and soak up the sunshine on the comfortable sun beds on our terrace, which boasts breathtaking views of the Mediterranean. If you prefer, you can also enjoy a swim in our indoor pool, an option you can experience all year round. Live each moment to the full!
Playa de Palma is the perfect setting for all kinds of sports. The 5-kilometre beach is ideal for running, cycling, beach volleyball and a range of water sports such as kayaking, stand-up paddleboarding, kitesurfing, sailing and many more besides. What’s more, the facilities at the Universal Hotel Neptuno include an exclusive gym so you can keep up with your fitness routine even when on holiday.
If cycling is your passion and you’re coming to explore Mallorca by bike, the Universal Hotel Neptuno can offer you a bicycle garage service, workshop and bicycle wash facilities, as well as information and route maps. You’ll be charmed by the picturesque spots dotted along the roads in the Serra de Tramuntana mountains or, if you prefer more urban routes, you can explore the sea promenade that backs the Palma coastline.
Massages and body treatments
Holidays are a great opportunity for some pampering and we want to make sure you do just that. Connect with a sense of authentic wellbeing and soothe body and mind. We provide a massage service on request, as well as body treatments to reduce your stress and guarantee maximum relaxation. You can also give your energy levels a boost in the sauna. What more could you wish for?
Transfers and excursions
Here you can arrange your transfer from the airport to our hotel, as well as the transport you need to discover the highlights of Mallorca. Find out more!Find out more here!
Our facilities include a fully equipped room that is the ideal venue for all kinds of social or business events. It has natural light, a TV, projector, screen and WiFi. Additional catering facilities are also available for participants. We have everything you need to make your event a success!