The Hotel

The Universal Laguna, overlooking the paradisiacal Canyamel Beach, is a magnificent 4* hotel featuring a contemporary and functional style. Undoubtedly the perfect choice for families and active guests looking for a relaxing break in a laid-back setting and the chance to discover the more peaceful atmosphere of this idyllic island.

If you are looking for a beach vacation with a difference, with tasty cuisine, exceptional service, incredible landscapes... all whilst feeling at home, the Universal Hotel Laguna is your hotel.

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Holidays are the time for relaxing and taking a break from your routine. The warm and welcoming rooms at the Universal Hotel Laguna, boasting sea views, will enable you to do just that in a calm and tranquil setting. They are perfect for couples or families and offer everything you could wish for during your stay. Come and discover the rooms at our 4* hotel in Canyamel!

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Services and facilities

Enjoy a beachfront holiday experience in Canyamel, created with families in mind. The facilities include a children’s playground, entertainment, activities and a swimming pool…without forgetting the delicious Spanish and international cuisine, a 24-hour personalised Reception service, extensive landscaped outdoor spaces that are perfect for enjoying a pleasant stroll or relaxing on the sunbeds over a refreshing drink, and much more besides…

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Transfers and excursions

Book your transfer on our website and start your holiday in style, without having to worry about a thing. We guarantee maximum punctuality from arrival to departure. Ask for details! * Bookings can be made up to 48 hours prior to arrival.

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FAQs Universal Hotel Laguna

We offer 3 rates:
- Room and breakfast
- Half board: breakfast and dinner*.
- Full board (breakfast, lunch*, dinner*)

*In our buffet restaurant. Drinks not included:
- Drinks menu: here im/93D
- Wine: here im/93E

Possibility of upgrading at check-in, subject to availability and paying the difference
We are located 140 M away from the beach.
The beach is public and is secured by lifeguards.
The main available services: sun loungers, umbrellas, beach towels & activities for kids.
Lunch à la carte
Opening hours: from 13:00 to 14:30
-A la carte menu:here
-Lunch box service is available for picnics

Buffet dinner
Opening hours: from 18:45 to 21:15
-Our menu changes daily and is not available in advance
-High chairs available for kids
-Dress code: casual but no swimsuit
-Price: 24EUR (if not already included)
-Drink list:here
Our team speaks English, German and Spanish.
We have 118 rooms.

• 1 Single Room of 14 m² with a capacity of up to 1 guest(s).
• 1 Double Room of 20 m² with a capacity of up to 1 guest(s).
• 1 Double Room with Sea View of 20 m² with a capacity of up to 1 guest(s).
• 1 Double room High floor with Sea View of 20 m² with a capacity of up to 1 guest(s).
• 1 Superior Room of 38 m² with a capacity of up to 1 guest(s).
• 1 Double Room (Queen size bed) of 14 m² with a capacity of up to 1 guest(s).
• Main amenities: TV, air conditionner, non smoking.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. It is free 24/7.
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.

Bike parking:
We do not have a bike parking area in the property.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• Visa
• MasterCard

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.
Breakfast is served daily from 07:30 to 10:30.
The breakfast is served in Restaurant.

We cannot serve breakfast in room.
All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, soap, beach towels and pool towels
Not available:
Bedroom slippers, shower gel, shampoo, hair conditioner, cotton swabs, toothbrush, toothpaste, shower cap, shaving kit, hairbrush, magnifying mirror and bidet
Have a look at our swimming pool details below:
Swimming pool:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open from 28/04 to 22/10
- Non-heated
- No age restriction
- Size: L:22 M, W:15 M and D:220 CM
- Access is free for our guests
- Open to public: No
- No time limit
- Max capacity: 165 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
Available for free:
• Bathroom towels
changed every day
Pickup: Front desk
At an extra charge:
• Pool towels 3 EUR per day
Pickup: Front desk
• Beach towels 3 EUR per day
Pickup: Front desk
Discounts for children are automatically applied when booking:
-Up to 1. 99 years: Free
-From 2 to 14 years: Free room and -50% on meal plans

*Offer valid only with 2 adults

Free services (Reservation is not required)

Children's Club
-From 4 to 14 years
-Open from 1 May to 1 October.
- From 10:00 to 18:00.

Hotel awards and certifications

Traveller Review Awards universal beach hotels Traveller Review Awards universal hotel laguna universal beach hotelsholidaycheck 2024 universal beach hotelsdoubleU universal beach hotels
director hotel laguna universal beach hotels

Already my father was the Manager of the Universal Hotel Laguna. Of the many things I learnt from him, the most important was: the guests should experience the hotel as if it were their home. Therefore, our entire team cultivates very personal contacts with our guests, our friends!

Juan Massanet Director Universal Hotel Laguna

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