Universal Casa Marquesa

To reach the hotel staff, please find the details for each department below:

Reception
Email: marques@universalhotels.es
Phone: +34 971 65 51 00
Toll-Free #: Not available
SMS: Not available

Reservation
Email: reservas@universalhotels.es
Phone: +34 971 08 16 82
Toll-Free #: Not available
SMS: Not available

Events
Email: grupos@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Human resources
Email: empleo@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Marketing
Email: socialmedia@universalhotels.es
Phone: Not available
Toll-Free #: Not available
SMS: Not available

We are located 25 m away from the beach.
The beach is public and it is patrolled by lifeguards.
Free access.
The main services available are: sun loungers, parasols, beach towels, nautical base & activities for kids.
Pets are not allowed in this area.
This is a safe swimming area.

Definitely, Universal Casa Marquesa has 2 restaurants:

Restaurant Es Trenc:
• continental, Buffet
• Open 7/7.
• Closed from 27-OCT to 07-FEB.
• Opening times:
 • Dinner: from 18:15 to 21:15.
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly from 1 years old.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Es Trenc menu
Restaurant Es Trenc drink list

Restaurant Snack bar:
• International, Family style
• Outdoor
• Open 7/7.
• Closed from 28-OCT to 07-FEB.
• Opening times:
 • Lunch: from 12:45 to 15:15.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly from 1 years old.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

Parking services:
We do have parking.
Parking is available for guests only.
Parking cannot be booked in advance.

Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 14 EUR/hour

Unfortunately we do not have a valet parking service.

Parking location and access:
The parking is open 24/7.
Parking entrance location on the map: click here.
In-and-out privileges:
Billing stops when you exit. It restarts upon return.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.

Parking description:
Our parking has 8 spots.
Max vehicle length: 450 cm.
Max vehicle width: 200 cm.
The parking area is not covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is equipped with CCTV cameras.

Accepted vehicles:
Accepted vehicle types: Bike, Gas vehicle, Minivan, Pick-up, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Mobility scooter, Motorbike, RV, Trailer, Truck.

We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.

Other parking options:
Most of our guests park on the street. It is free 24/7.

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 13 years old (50% of adult price).
Adult rate applies from 14 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.

Click here for more details.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marques@universalhotels.es.

For more information about private transfer reservation, click HERE .

We offer private and shuttle airport transfer options. Discover the options available for your dates: here

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservas@universalhotels.es with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

Feel welcome to make your requests here

You are able to check in anytime after 14:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.