Discover

The Hotel


Standing on the seafront, the Universal Hotel Neptuno – Adults Only offers guests a magnificent experience and a trip filled with fun and magic in Playa de Palma. This prime location in a lively area with countless bars and clubs and the fabulous Megapark just a short distance away, also offers a wide range of gastronomic, water sports and entertainment options. It is the perfect destination for a memorable holiday on Mallorca, with easy access to the city centre and the rest of the island. What’s more, the Universal Hotel Neptuno - Adults Only offers a wide range of services and facilities to meet all your needs… We’ll see you there!

universal hotel neptuno adults only

Our

Rooms


The rooms at the Universal Hotel Neptuno – Adults Only are perfect for adults like you. We may not know how your day will end, but we do know how it will start - relaxing in rooms offering all the services and facilities you need for your comfort. Enjoy a brand new rest and relaxation experience, unwinding in the impeccable contemporary design and comfort of the room of your choice.

rooms universal hotel neptuno Adults Only

Services and facilities


Get ready to enjoy a unique experience with our range of irresistible services such as fusion cuisine and cocktails, a bicycle garage, pool bar, outdoor pool and sun terrace, sports, a gym, entertainment, 24-hour reception, free internet, and indoor pool… and countless other surprises.

services and facilities universal hotel neptuno Adults Only

Transfers and excursions


Need to get from the airport to our hotel in Playa de Palma? At the Universal Hotel Neptuno - Adults Only we provide a convenient, fast and punctual transfer service. Ask for details! The transfer service is also available for trips to Mallorca’s best-known spots where you can enjoy excursions or explore places of interest

Transfers and excursions universal hotel neptuno Adults Only

FAQs Universal Hotel Neptuno - Adults Only


Front sea view rooms offer a direct view of the sea.
Side sea view rooms offer partial sea views.
Standard rooms offer street view
We have 114 rooms.
(Max 230 Pax)
• 18 Room with sea view of 23 m² with a capacity of up to 2 guest(s).
• 12 Room with front sea view of 20 m² with a capacity of up to 2 guest(s).
• 2 Junior Suite of 40 m² with a capacity of up to 2 guest(s).
• 6 Junior suite with sea views of 45 m² with a capacity of up to 2 guest(s).
• 47 Standard room of 23 m² with a capacity of up to 2 guest(s).
• 26 Room with side sea view of 23 m² with a capacity of up to 2 guest(s).
• 3 Superior Side Sea View of 23 m² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
Our property is adults only. We do not accept guests under the age of 16.
If you would like to make a gift voucher, please contact reservas@universalhotels. es

- No special rates for residents
Definitely, Neptuno Palma has a restaurant:


• Restaurant Joy Palace:
 • International, Casual Dining
 • Open 7/7.
 • Closed from 30/10 to 25/04.
• Opening times:
 • from 12:00 to 23:59.
 • Price range: $$

Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
We offer:
- Bed & Breakfast

Room upgrades are only possible at check-in upon request and upon payment of the difference in price.
Check-out must be before 12:00 except in Hotel Florida Magaluf and Universal Hotel Neptuno - Adults Only where it is 11.00.
Late check-out subject to availability and upon payment of a supplement.

After check-out you can still enjoy the hotel public areas and pools.
Have a look at our swimming pool details below:
Swimming pool:
- Outdoor
- Smoking allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open from 26/04 to 27/10
- Non-heated
- Age limit: from 16 years
- Size: L:20 M, W:10 M and D:2 M
- Access is free for our guests
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
You can find the best promotions in our offers section: here
We offer private and shuttle airport transfer options. Discover the options available for your dates: here

We are located 100 M away from the beach.
We have our own private beach and is not secured by lifeguards .
The main available services: sun loungers, umbrellas, bar, restaurant, beach towels & activities for kids.
We are sorry, we don't have a parking lot.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Aparcamient9
• Calle de San Ramón Nonato, 12, Palma, España
Aparcamient9
Calle de San Ramón Nonato, 12, Palma, España
The distance is 3.1 km from the property
Directions
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Camí Fondo, 2, 07007 Palma, Illes Balears, España
• The distance is 10.0 km from the property
Directions

Bike parking:
We have a bike parking area.

Hotel awards and certifications

Traveller Review Awards universal hotel neptuno universal beach hotelsholidaycheck universal beach hotelsdoubleU universal beach hotelskayak universal beach hotels
director hotel universal beach hotels

Discover and enjoy Playa de Palma at the Universal Hotel Neptuno. Our great team is looking forward to welcoming you back and we put our experiences at your disposal to make your holiday an unforgettable memory. We are waiting for you!

Juan Carlos Gacal Manager - Universal Hotel Neptuno