Universal Hotel Neptuno - Adults Only

To reach the hotel staff, please find the details for each department below:

Reception
Email: neptuno@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Reservation
Email: reservas@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Events
Email: grupos@universalhotels.es
Phone:Not available
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reservas.joy@universalhotels.es
Phone:Not available
Toll-Free #:Not available
SMS: Not available

Front sea view rooms offer a direct view of the sea.
Side sea view rooms offer partial sea views.
Standard rooms offer street view

We have 114 rooms.
(Room types for maximum 230 pax)

Room with sea view: 18 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

Junior suite with front sea view: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

Naughty suite: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed , TV

Junior suite with terrace: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

Standard room: 47 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV

Room with side sea view: 29 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV

Junior suite with lateral sea view: 3 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

Suite with sea view: 3 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds , TV

Our property is adults only. We do not accept guests under the age of 16.

We offer:
- Bed & Breakfast

Room upgrades are only possible at check-in upon request and upon payment of the difference in price.

Check-out must be before 12:00 except in Hotel Florida Magaluf, Universal Hotel Cabo Blanco - Adults Only and Universal Hotel Neptuno - Adults Only where it is 11.00.
Late check-out subject to availability and upon payment of a supplement.

After check-out you can still enjoy the hotel public areas and pools.

Breakfast is served daily from 08:00 to 10:30.
The breakfast is served in Joy Palace.

We cannot serve breakfast in room.

Discover special offers here

If you would like to make a gift voucher, please contact reservas@universalhotels. es

- No special rates for residents

Definitely, Universal Hotel Neptuno has a restaurant:


• Restaurant Joy Palace:
 • International, Casual Dining
 • Open 7/7.
 • Closed from 01/12 to 01/03.
• Opening times:
 • from 11:00 to 23:59.
 • Price range: $$

Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

You are able to check in anytime after 15:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.