Universal Hotel Neptuno - Adults Only
In a lively area packed with entertainment options
A 4-star adults-only hotel overlooking Playa de Palma. A holiday with a difference and a special vibe…
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Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Rooms with side sea view
Enjoy stunning sunsets with side views of the Mediterranean. The perfect choice for relaxing in Playa de Palma.
23 m2
max. 2
Twin Beds or Queen size bed
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Rooms with sea view
Views of the sea and the pool, a furnished balcony and vibrant atmosphere. Perfect for disconnecting on your own, with your partner or friends.
23 m2
max. 2
Twin Beds
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Standard room
Charming and cute spaces for recharging your batteries and starting the day in a great mood.
23 m2
max. 2
Twin Beds or Queen size bed
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Junior suites with terrace
A spacious private terrace with access to the pool. Contemporary design, the sea breeze and a memorable break.
32 m2
max. 2
Twin Beds
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Junior suites with front sea view
Wake up to matchless views of the Mediterranean. An exclusive space that guarantees a marvellous holiday experience in Playa de Palma.
32 m2
max. 2
Twin Beds
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Junior suites with side sea view
Extra space and comfort with a private balcony. Enjoy your sea views in this vibrant setting.
32 m2
max. 2
Twin Beds
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Suites with sea view
Spacious interiors, our touch of pop and views of the Mediterranean. An exclusive experience in Playa de Palma.
40 m2
max. 2
Twin Beds
Our rooms
Stylish rooms that are out-of-the-ordinary, designed for travellers like you. A singular accommodation concept. Comfort in retro, pop, rock spaces…Choose
Naughty suite
Our most playful option, complete with a hydro massage bath tub, special amenities for a romantic night for two and a balcony to enjoy the fresh air.
40 m2
max. 2
Round Bed
Irresistible offers
Don’t miss out!
We launch special offers so you can have the time of your life in Mallorca’s premier party area. Leisure, beaches and endless options await. Book now!
FLASH OFFER
Say goodbye to summer
Up to 30%
extra discount
Offer
Early Booking 2026
Up to 20%
discount
Offer
Long Stay
Up to 10%
extra discount
Summer 2025 Offer
Up to 20%
discount
Summer Sale
Up to 25%
off
PROMO CODE
SUMMERSALE25
Beach Days Offer
Up to 35%
discount
Personalised services
For an unbeatable holiday experience
Swimming pool and sun terrace
Soak up the Mallorcan sunshine by our outdoor pool. Leave your stress behind as you relax with a cocktail on your sunbed.
Pool Bar
Relax at the Pool Bar, which serves drinks and dishes from the JOY Palace restaurant. And have fun at our Pool Parties. All-out entertainment.
Entertainment and events
The music never stops at the Universal Hotel Neptuno – whether it’s a show, live music performances or thrilling DJ sessions.
Sports
If you’re a keen cyclist, our facilities include bicycle storage, a mini-workshop and a menu featuring healthy options. There is also a gym, indoor pool and activities designed to keep you in shape.
Gastronomy
Food, music & cocktails
Discover JOY Palace: much more than just a restaurant. A unique experience in Playa de Palma. Delicious food, fabulous cocktails and the music that sets the rhythm each day.
Universal Hotel Neptuno Adults - Only FAQs
Get the answers to our FAQs. Full information is the first step to a great holiday experience, and that’s just what we offer here.
Reception
Email: neptuno@universalhotels.es
Phone: +34971266550
Toll-Free #:Not available
SMS: Not available
Reservation
Email: reservas@universalhotels.es
Phone: +34971266550
Toll-Free #:Not available
SMS: Not available
Events
Email: grupos@universalhotels.es
Phone: Not available
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: reservas.joy@universalhotels.es
Phone: Not available
Toll-Free #:Not available
SMS: Not available
Side sea view rooms offer partial sea views.
Standard rooms offer street view
(Room types for maximum 230 pax)
Room with sea view: 18 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV
In room smoking is not allowed
Junior suite with front sea view: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV
In room smoking is not allowed
Naughty suite: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed , TV
In room smoking is not allowed
Junior suite with terrace: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV
In room smoking is not allowed
Standard room: 47 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV
In room smoking is not allowed
Room with side sea view: 29 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV
In room smoking is not allowed
Junior suite with lateral sea view: 3 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV
In room smoking is not allowed
Suite with sea view: 3 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds , TV
In room smoking is not allowed
- Bed & Breakfast
Room upgrades are only possible at check-in upon request and upon payment of the difference in price.
Late check-out subject to availability and upon payment of a supplement.
After check-out you can still enjoy the hotel public areas and pools.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Aparcamient9
• Calle de San Ramón Nonato, 12, Palma, España
Aparcamient9
Calle de San Ramón Nonato, 12, Palma, España
The distance is 3.1 km from the property
Directions
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Camí Fondo, 2, 07007 Palma, Illes Balears, España
• The distance is 10.3 km from the property
• Directions
Bike parking:
We have a bike parking area.
•Outdoor swimming pool:
- Outdoor
- Smoking allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open from 11-APR to 30-NOV
- Non-heated
- Age limit: from 16 years
- Size: L:20 M, W:10 M and D:2 M
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
•Indoor pool:
- Indoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Heated: all year long
- Temperature: 28°C/82°F
- No age restriction
- Size: L:10.9 M, W:4.8 M and D:1.5 M
- Access is free for hotel residents
- Open to public: No
- No time limit
- Max capacity: 15 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
- Other items 1: not allowed
• Restaurant Joy Palace:
• International, Casual Dining
• Open 7/7.
• Closed from 01-DEC to 01-MAR.
• Opening times:
• from 11:00 to 23:59.
• Price range: $$
Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Hotel Awards and Certifications
How to get to the
Universal Hotel Neptuno - Adults Only
Universal Hotel Neptuno - Adults Only
Carrer del Llaüt, 34, Platja de Palma, 07600 Mallorca, Illes Balears
971 26 65 50
Reviews
Transfer
You can travel to the Adults-Only Universal Hotel Neptuno from Palma Airport by hire car, taxi or transfer. Click here to book a transfer service.