Universal Hotel Romántica

To reach the hotel staff, please find the details for each department below:

Reception
Email: reservas@universalhotels.es
Phone: +34 971 08 16 82
Toll-Free #: Not available
SMS: Not available

Reservation
Email: reservas@universalhotels.es
Phone: +34 971 08 16 82
Toll-Free #: Not available
SMS: Not available

We offer 4 rates:
- Bed and breakfast
- Half board:breakfast and dinner
- Full board:breakfast, lunch and dinner
- All inclusive (Full board + appetizers + free bar from 10h to 23h*)
(*Drinks not included in half board and full board.)
Possibility of upgrading at check-in, subject to availability and paying the difference
Check out the drinks lists and à la carte menus: here

We do not offer welcome tray service.

Definitely, Universal Hotel Romantica has a restaurant:

Restaurant Main Restaurant:
• Contemporary, Casual Dining
• Open 7/7.
• Closed from 19-OCT to 01-MAY.
• Opening times:
 • Lunch: from 13:00 to 14:30.
 • Dinner: from 18:30 to 21:00.
• Price range: $
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 250 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Main Restaurant menu
Restaurant Main Restaurant drink list

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 13 years old (50% of adult price).
Adult rate applies from 14 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We offer a club for children from 4 to 13 years old.
• Access to the kids club: Free.
• The kids club is open all year round.
• The kids club is open every day.
Opening hours:
14:00 to 17:00
Our fun zone is open for kids from 2 to 13 years old.
Children under the age of 16 must always be accompanied by their family or legal guardians.
Please email us for more details: romantica@universalhotels.es.

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reservas@universalhotels.es with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reservas@universalhotels.es with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

Feel welcome to make your requests here

We have a rooftop where you can enjoy the view. It is open between 09-MAY and 26-OCT daily.
• Opening times:
- From 19:30 to 23:30.
Open for hotel residents and visitors.

Have a look at our swimming pools list below:
•Dragon pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open from 09-MAY to 24-OCT
- Non-heated
- No age restriction
- Size: L:21 M, W:14 M, D:30 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 96 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed
•Main pool:
- Outdoor
- Smoking not allowed
- Wheelchair accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:25 M, W:11 M, D:220 CM
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 110 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed

At Universal beach hotels we keep things cool!
All our rooms have a mini-refrigerator (empty)