Discover

The aparthotel


The Universal Aparthotel Elisa, decorated in a contemporary style and cool colours, is located in Playa de Muro. It is the ideal accommodation option for families, couples or groups of friends on Mallorca. Its prime location, close to the sea and facing the tranquil S’Albufera Nature Park, makes it the ideal choice for those in search of total calm and privacy. Guests can make themselves at home in the apartments and studios whilst enjoying all the comforts and facilities of a 4* aparthotel, as the property includes a reception, restaurant, bar and swimming pool, amongst other amenities.

Looking for an unforgettable holiday experience where you will feel right at home? The Universal Elisa Aparthotel offers you just that! We’re ready to welcome you!

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Our

Apartments and studios


The Universal Aparthotel Elisa has studios and apartments designed for a one-of-a-kind family holiday. They all include a fully equipped kitchen and balcony boasting magnificent sea views. Featuring a contemporary Mediterranean décor, they are the perfect choice for spending a fabulous few days in Playa de Muro, one of Mallorca’s finest locations.

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Services and facilitiess


The Universal Aparthotel Elisa is a 4* aparthotel in Playa de Muro that is ideal for families. The services include a swimming pool, buffet restaurant, bar, children’s playground, 24-hour Reception offering all the information you need as well as delightful landscaped areas that are perfect for relaxing and unwinding at any time of day. Discover more and book online!

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Transfers and excursions


At the Universal Aparthotel Elisa we make getting to our hotel easy thanks to our transfer service, available on request. You’ll receive a professional service with guaranteed maximum punctuality. * Bookings can be made up to 48 hours prior to arrival.

transferts and excursions universal aparthotel elisa

FAQs Universal Aparthotel Elisa


Children are welcome.
Children up to 1. 99 years old stay free
Children from 2 to 13. 99 years old pay 50% of the adult rate.

No facilities for children
We have 71 rooms.

• 8 Studio of 25 M² with a capacity of up to 3 guest(s).
• 9 Premium Studio of 25 M² with a capacity of up to 3 guest(s).
• 54 1 Bedroom Apartment of 40 M² with a capacity of up to 4 guest(s).
• Main amenities: TV, air conditionner, non smoking.
We are located 500 M away from the beach.
The beach is public and is secured by lifeguards.
The main available services: sun loungers, umbrellas, bar, restaurant, beach towels, nautical base & activities for kids.
We offer 3 rates:
- Only room.
- Room and breakfast
- Half board: breakfast and dinner (drinks not included, it is not possible to change dinner for lunch)

Possibility of upgrade at the time of check-in, subject to availability and paying the difference
We offer private and shuttle airport transfer options. Discover the options available for your dates: here
Definitely, Elisa Playa de Muro has 2 restaurants:

• Restaurant Restaurante à la carte:
 • Contemporary, Family style
 • Open 7/7.
 • Closed from 01/01 to 04/04.
• Opening times:
 • Lunch: from 12:00 to 18:00.
 • price range: $
• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 60 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Smart Casual
 • For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
 • For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.

• Restaurant Buffet:
 • International, Buffet
 • Closed from 01/01 to 05/04.
 • price range: $
• Open for our guests only.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Smart Casual
 • For Her: Trousers or skirt, dark jeans, collared or dressy top, heels or loafers.
 • For Him: Jeans, khakis, trousers, sport or lounge jacket or blazer, brogues or smart shoes.
Available for free:
• Bathroom towels
changed every 2 days
At an extra charge:
• Pool towels (3 EUR)
• Beach towels (3 EUR)
We offer continental, American, Buffet, French, English breakfast.
See menu items below:
. Breads & cakes: bagels, muffins, pancakes, pastries, baguette, brown bread, toasts.
. Eggs: boiled eggs, fried eggs, omelettes, scrambled eggs.
. Cereals: cereals, porridge.
. Fruits & vegetables: baked beans, fresh fruits, salad, grilled tomatoes.
. Dairy: butter, cheese, yogurts, skimmed milk, whole milk.
. Meat & fish: bacon, sausages, cold meats.
. Drinks: american coffee, fresh fruit juice, fruit juice, hot chocolate.
. Others: jams, honey.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.

We accept the following payment methods:
• Visa
• MasterCard

We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

Hotel awards and certifications

Traveller Review Awards universal beach hotels tui global hotel awards 2023 universal beach hotelsTraveller Review Awards universal hotel elisa universal beach hotels holidaycheck 2022 universal beach hotels doubleU universal beach hotels
director aparthotel elisa by universal beach hotels

The passion and big smiles of the entire team at the Universal Elisa Hotel guarantee you an amazing holiday experience. Come and have fun with us and share our smiles each day!

Román de Román Director Universal Aparthotel Elisa

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