Universal Hotel Neptuno - Adults Only

Name: Universal Hotel Neptuno - Adults Only
Address: Carrer del Llaüt, 34, Platja de Palma, Illes Balears, 07600, Spain
Telephone: (+34) 971 26 65 50
Price range: Best online price! ✓

In a lively area packed with entertainment options

A 4-star adults-only hotel overlooking Playa de Palma. A holiday with a difference and a special vibe…

Irresistible offers

Don’t miss out!

We launch special offers so you can have the time of your life in Mallorca’s premier party area. Leisure, beaches and endless options await. Book now!

FLASH OFFER
Say goodbye to summer

Up to 30%
extra discount

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Offer
Early Booking 2026

Up to 20%
discount

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Offer
Long Stay

Up to 10%
extra discount

See conditions Book now See offer

Summer 2025 Offer

Up to 20%
discount

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Summer Sale

Up to 25%
off

PROMO CODE

SUMMERSALE25

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Beach Days Offer

Up to 35%
discount

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Personalised services

For an unbeatable holiday experience

Swimming pool and sun terrace

Soak up the Mallorcan sunshine by our outdoor pool. Leave your stress behind as you relax with a cocktail on your sunbed.

Pool Bar

Relax at the Pool Bar, which serves drinks and dishes from the JOY Palace restaurant. And have fun at our Pool Parties. All-out entertainment.

Entertainment and events

The music never stops at the Universal Hotel Neptuno – whether it’s a show, live music performances or thrilling DJ sessions.

Sports

If you’re a keen cyclist, our facilities include bicycle storage, a mini-workshop and a menu featuring healthy options. There is also a gym, indoor pool and activities designed to keep you in shape.

View services

Gastronomy

Food, music & cocktails

Discover JOY Palace: much more than just a restaurant. A unique experience in Playa de Palma. Delicious food, fabulous cocktails and the music that sets the rhythm each day.

View gastronomy

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Universal Hotel Neptuno Adults - Only FAQs

Get the answers to our FAQs. Full information is the first step to a great holiday experience, and that’s just what we offer here.

To reach the hotel staff, please find the details for each department below:

Reception
Email: neptuno@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Reservation
Email: reservas@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Events
Email: grupos@universalhotels.es
Phone:Not available
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reservas.joy@universalhotels.es
Phone:Not available
Toll-Free #:Not available
SMS: Not available

Front sea view rooms offer a direct view of the sea.
Side sea view rooms offer partial sea views.
Standard rooms offer street view

We have 114 rooms.
(Room types for maximum 230 pax)

Room with sea view: 18 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Junior suite with front sea view: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Naughty suite: 2 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 queen size bed , TV

In room smoking is not allowed

Junior suite with terrace: 6 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Standard room: 47 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV

In room smoking is not allowed

Room with side sea view: 29 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds and 1 double bed , TV

In room smoking is not allowed

Junior suite with lateral sea view: 3 rooms
• Surface: 32 to 32 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Suite with sea view: 3 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Our property is adults only. We do not accept guests under the age of 16.

We offer:
- Bed & Breakfast

Room upgrades are only possible at check-in upon request and upon payment of the difference in price.

Check-out must be before 12:00 except in Hotel Florida Magaluf, Universal Hotel Cabo Blanco - Adults Only and Universal Hotel Neptuno - Adults Only where it is 11.00.
Late check-out subject to availability and upon payment of a supplement.

After check-out you can still enjoy the hotel public areas and pools.

We are sorry, we don't have a parking lot.
Most of our guests park on the street. It is free 24/7.
The closest parking space:
• Aparcamient9
• Calle de San Ramón Nonato, 12, Palma, España
Aparcamient9
Calle de San Ramón Nonato, 12, Palma, España
The distance is 3.1 km from the property
Directions
Unfortunately we do not have a valet parking service.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Camí Fondo, 2, 07007 Palma, Illes Balears, España
• The distance is 10.3 km from the property
• Directions

Bike parking:
We have a bike parking area.

Feel welcome to make your requests here

Definitely, Universal Hotel Neptuno has a restaurant:

• Restaurant Joy Palace:
• International, Casual Dining
• Open 7/7.
• Closed from 01-DEC to 01-MAR.
• Opening times:
• from 11:00 to 23:59.
• Price range: $$

Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

We are located 100 M away from the beach.
We have our own private beach which is not patrolled by lifeguards.
The main services available are: sun loungers, umbrellas, bar, restaurant, beach towels & activities for kids.

Hotel Awards and Certifications

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How to get to the
Universal Hotel Neptuno - Adults Only

Universal Hotel Neptuno - Adults Only
Carrer del Llaüt, 34, Platja de Palma, 07600 Mallorca, Illes Balears
971 26 65 50

Reviews

See reviews

Transfer

You can travel to the Adults-Only Universal Hotel Neptuno from Palma Airport by hire car, taxi or transfer. Click here to book a transfer service.

Ver transfer

Universal Hotel Neptuno - Adults Only

Irresistible offers

FLASH OFFERSay goodbye to summer

Offer Early Booking 2026

Offer Long Stay

Summer 2025 Offer

Summer Sale

Beach Days Offer

Personalised services

Swimming pool and sun terrace

Pool Bar

Entertainment and events

Sports

Gastronomy

Universal Hotel Neptuno Adults - Only FAQs

Hotel Awards and Certifications

How to get to the Universal Hotel Neptuno - Adults Only

Reviews

Transfer

FLASH OFFER
Say goodbye to summer

Offer
Early Booking 2026

Offer
Long Stay

How to get to the
Universal Hotel Neptuno - Adults Only